HELP CENTER

Order

Before placing an order, we suggest you measure all doorways/entrance points, the route that the item will follow and the final position of the item to ensure it's not too big. CMS furniture is not liable or cannot offer a refund if furniture is too big or does not fit.  

 

When you place an order with us online, you are making an offer to buy goods. We will send you an email to confirm that we have received your order, this confirmation email is acceptance that the following order terms come into effect. 

 

All details supplied to CMS Furniture must be true and accurate. If there are any errors on your confirmation email you must contact us immediately. 

 

All orders are subject to acceptance, we will notify you within 48 hours of your order to confirm an ESTIMATED the lead time. 

 

All products are subject to availability and may be withdrawn at any time. Any goods that we are unable to supply in an adequate time frame will be refunded in full or the monies can be used for an alternative product. 

 

Custom & Special Orders, we are unable to offer a refund or accept a return. If the order has been placed with the manufacturer and the production has started the order cannot be cancelled. 

 

In the event that any product is displayed with an inaccurate price we have the right to withdraw and cancel the order prior to a contract being made 

 

Any errors that have been made in the description of our products will be rectified as soon as possible.

Price and Payment

 

Prices displayed on our website are inclusive of VAT at the UK standard rate of 20%.

 

We offer the following payment options; 

 

Pay the full balance- We shall take payment from your chosen credit/debit card or via PayPal at the time we receive your order

 

Pay a deposit and balance on delivery – Call us and we shall take a 10% payment for the deposit. The remaining balance can be taken on delivery via Bank Transfer, Credit or Debit Card or Cash.  

 

Pay by finance – if your finance application is accepted, we’ll require any deposit amounts to be paid before we can process your order. Your monthly finance payments will then commence after taking delivery of your order.

HELP CENTER